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Vote for 'Serving with Heart' Customer Care Ambassador online

The sixth SHKP Malls 'Serving with Heart' Customer Care Ambassador Election is now open for public voting. There is a new online platform that allows people to vote anytime from anywhere, and there is also a new award this year to encourage everyone to vote for their favourite customer care ambassador.

Public voting for Most-liked Customer Care Ambassador

hopping mall customer care ambassadors were first introduced by SHKP in 1997 to provide visitors with friendly, attentive customer service in a professional manner. The ambassadors provide customer service and act as a communication channel between visitors and the mall. SHKP nominated the winners of the fifth 'Serving with Heart' Customer Care Ambassador Election for the 2013 Service & Courtesy awards given out by the Hong Kong Retail Management Association, to learn and interact with the industry's best and enhance customer service quality. Customer care ambassadors from Metroplaza and Park Central were awarded with certificates for their outstanding performance. The new Most-liked Customer Care Ambassador award this year will be decided entirely by public voting so it will be a popularity poll reflecting what customers think.

Fast, convenient online voting

The last day for voting will be 31 January 2014. People can visit the customer care centres in any of the following 21 SHKP malls to vote by paper ballot or at the electronic polling stations. People can also vote for their favourite customer care ambassador online. Everyone who completes the voting process will automatically be entered into a lucky draw to win great prizes: Samsung GALAXY S4 smartphone (recommended retail price: HK$5,598; quota: 3), iPad mini (recommended retail price: HK$2,288; quota: 3) and 21 HK$500 SHKP mall coupons (one quota for each participating mall). Click here to participate or view details.

Cast your vote now by scanning the QR code.

SHKP Malls 'Serving with Heart' Customer Care Ambassador Election
Voting Website: www.shkp.com/CCAElection.htm
Facebook: www.facebook.com/CCAelection


21 SHKP malls participating in the sixth'Serving with Heart'
Customer Care Ambassador Election
apm Chelsea Heights East Point City
Grand Century Place HomeSquare Landmark North
Metroplaza Metropolis Plaza Mikiki
New Jade Shopping Arcade New Town Plaza Phase I New Town Plaza Phase III
Park Central Sun Yuen Long Centre Tai Po Mega Mall
The Sun Arcade Tsuen Wan Plaza Uptown Plaza
V city wtc more Yuen Long Plaza
Vote for your favourite customer care ambassador
New online voting system for this year's election