Prima Villa owners welcome
SHKP's new property handover services
SHKP's Prima Villa residential development in Shatin is now being handed over, and for the handover, SHKP has introduced two new services. Easy Material Sourcing allows new owners to get replacement fittings & finishes, and with Online Maintenance Records, work reports are posted on the Internet so owners can check on the progress of any repairs. In addition to these innovations, SHKP's Property Liaison Team has checked every unit to ensure that it is of the highest standard. Owners have welcomed these premier services.
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| Owners like being accompanied by SHKP staff when they check the property. |
SHKP first with Easy Material Sourcing
In keeping with SHKP's corporate ethos that 'Better quality begins with me', owners can now take advantage of Easy Material Sourcing. With the new service, the management company helps owners to buy original fittings & finishes like ceramic, marble and granite tiles and hardware. The service depends on the availability of stock and is on a first-come, first-served basis.
The developer understands that owners may need extra fittings & finishes if they decorate or change the unit design, and since most of the materials are imported from overseas, they are not easy to find in Hong Kong. With this new service, owners don't have to go to all the trouble of looking for materials, because SHKP can supply them from stock. This not only helps to reduce waste, it also offers a unique answer to owners' needs.
Online Maintenance Records another SHKP first
Online Maintenance Records are another first from SHKP. When an owner returns the defects checklist, the management company will computerize the items listed and post it on the Internet. The Construction Department will then update the progress of work on a daily basis, allowing owners to check maintenance records on superhome.net at any time. This boosts owners' confidence in the progress of work.
Cross-departmental Property Liaison Team
Market expectations for quality and after-sale service are constantly rising. A few years ago, SHKP was the first developer to establish a Cross-departmental Property Liaison Team with clear guidelines and standards for units. The team is made up of experts from a wide range of fields, including Construction, Sales, Project Monitoring, Project Management and Estate Management.
Staff and owners check property together
The Property Liaison Team inspects units prior to handover, checking all the facilities including plumbing, windows, electrical appliances, circuits and plugs. The unit will only be handed over when every item meets SHKP's standards. To offer one-stop service, staff accompany new owners when they check the property, to explain all the procedures in detail. Owners have welcomed and praised the Property Liaison Team since the service began.
Deluxe club house facilities
Flats in Prima Villa are over 500 square feet, with two bedrooms and two living rooms to meet the market need for small to medium flats. The grand 60,000 sq-ft club house has a full range of facilities, like those found in large, deluxe residential developments, and one extra special aspect of the club house is having all the children's facilities in a custom-designed 'Kid's Town', so the little residents can have a private space. In addition, the Traffic City and outdoor playground provide plenty of room for children to learn and develop.